Privacy Policy
Curiosity Candles
Last updated: 10/01/26
1. Who We Are
Curiosity Candles is a UK-based small business selling hand-poured soy wax candles.
If you have any questions about this policy or your data, you can contact us at:
curiositycandlesgb@outlook.com
2. What Personal Data We Collect
We may collect and process the following personal information when you use our website:
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- Name
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- Billing and delivery address
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- Email address
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- Phone number (if provided)
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- Order details and purchase history
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- Payment confirmation (we do not store card details)
3. How We Collect Your Data
We collect personal data when you:
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- Place an order through our website
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- Contact us via email or contact forms
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- Subscribe to email updates (if applicable)
4. How We Use Your Data
We use your personal data to:
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- Process and fulfil your orders
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- Communicate with you about your order
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- Provide customer support
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- Comply with legal and accounting obligations
We only collect data that is necessary for these purposes.
5. Payments
Payments on our website are processed securely via Stripe.
We do not store or have access to your full card details.
Stripe handles payment data in accordance with their own privacy and security policies.
6. Shipping & Delivery
To fulfil your order, we share necessary information (such as your name and delivery address) with Royal Mail.
This information is used only for delivery purposes.
7. Cookies
Our website uses cookies to:
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- Ensure the site functions correctly
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- Improve your browsing experience
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- Remember items in your cart
You can manage or disable cookies in your browser settings.
8. How We Store and Protect Your Data
Your personal data is stored securely through:
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- Our website platform (WordPress & WooCommerce)
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- Trusted third-party services used to run our business
We take reasonable steps to protect your information from unauthorised access or misuse.
9. How Long We Keep Your Data
We retain personal data only for as long as necessary to:
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- Complete your order
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- Meet legal, tax, and accounting requirements
10. Your Rights
Under UK data protection law, you have the right to:
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- Request access to your personal data
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- Request correction of inaccurate data
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- Request deletion of your data (where legally possible)
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- Object to or restrict processing of your data
To exercise these rights, please contact us using the details above.
11. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page.